Ensure that you have sufficient spare seats in your plan.
If not, you will need to either remove a team member or add a seat. You may then invite a new team member.
- Navigate to Accounts
- Select Manage team
- Fill in the Invite New Team Member portion
- Enter the full name and email address of the new member and select the level of access (member or admin) you wish them to have.
Note: The invitation will be pending and will not be sent until you Save the selection.
I have added a new team member but they have not received their invitation?
Please be aware that you must save your selection when adding a new team member or the invitation will be pending and will not be sent.
If you have done this and they have not received their invitation, please ask them to check their spam folder.
You can check the status of the invitation from within the Manage team section of your Account. If the invitation has been sent, it will display Invited Member and remain Pending until the invitation has been accepted.
You may Re-Send the invitation by selecting the vertical ellipsis on the right hand side and then ask for the link to be re-sent.